Reliability and Maintainability Definitions

Term Definition
Availability A measure of the degree to which an item is in an operable state at any time.
Benchmarking Rating a company's practices, designs, processes against the world's best practices for purposes of seeking improvement.
Built-in Test (BIT) An integral capability designed into a product which provides an automated test capability to detect or isolate failures.
Consumer's Risk (β) accepting an item which would be proven bad if the test was conducted for an infinite time (or population).
Control Charts Statistical charts derived from measuring factory processes. Used to spot process "drift" and inherent process variations which designers must account for in the basic design to achieve a "robust design."
Derating Using an item in a way that applied stresses are below rated values.
Environmental Stress Screening (ESS) A series of tests conducted under environmental stress often greater than experienced in normal operation to disclose weak parts and workmanship defects to be corrected.
Failure Rate (λ) The total number of failures within an item population, divided by the total time expended by that population, during a particular measurement interval under stated conditions.
Fault Detection A process which discovers the existence of faults. Can be accomplished manually or automatically, depending on product requirements.
Fault Isolation The process of determining the location of a fault to the extent necessary to effect repair. Can be accomplished manually or automatically, depending on product requirements.
Hazard Rate Instantaneous failure rate. At any point in the life of an item, the incremental change in the number of failures per associated incremental change in time.
Maintainability A measure of the ability of an item to be retained in, or restored to, a specified condition when maintenance is performed using prescribed procedures and technician skill levels.
Mean-Downtime The average time a system is unavailable for use due to a failure. Time includes the actual repair time plus all delay time associated with a repairman arriving with the appropriate replacement parts:
Mean-Time-Between-Failure (MTBF) A basic measure of reliability for repairable items. The average time during which all parts of the item perform within their specified limits, during a particular measurement period under stated conditions.
Mean-Time-Between-Maintenance (MTBM) A basic measure of reliability for repairable fielded systems. The average time between all system maintenance actions. Maintenance actions may be for repair or preventive purposes.
Mean-Time-Between-Repair (MTBR)

A basic measure of reliability for repairable fielded systems. The average time between all system maintenance actions requiring removal and replacement of a box or subsystem.
Mean-Time-Between-Critical-Failure (MTBCF) A measure of system reliability which includes the effects of any fault tolerance which may exist. The average time between failures which cause a loss of a system function defined as "critical" by the customer.
Mean-Time-To-Failure (MTTF) A basic measure of reliability for nonrepairable systems. Average failure free operating time, during a particular measurement period under stated conditions.
Mean-Time-To-Repair (MTTR) A basic measure of maintainability. The sum of corrective maintenance times divided by the total number of failures within an item. The average time takes to fully repair a failed system. Typically includes fault isolation, remove and replacement of failed item(s) and checkout. (Also called mean corrective maintenance time, Mct).
Mean-Time-To-Restore-System (MTTRS) The average time it takes to restore a system from a failed state to an operable state. Time includes both delay time associated with obtaining parts required and actual repair time.
MMAX The maximum repair time associated with some percentage of all possible system repair actions. (e.g., 95% of all repair actions must be accomplished in less than one hour).
Preventive Maintenance (PM) Time associated with the performance of all required preventive maintenance, both scheduled and unscheduled. Usually expressed in terms of hours per year.
Producer's Risk (α) Used in conjunction with statistical testing. The probability of a customer rejecting an item which would be proven good if the test was conducted for an infinite time (or population).
Quality Funct Deployment A system that focuses on exactly what the customer wants. Activities which don't contribute to customer goals are considered wasteful and are eliminated.
Redundancy The existence of one or more means (not necessarily identical) for accomplishing a given function. Active redundancy has all items operating simultaneously, while standby redundancy has alternate means activated upon failure.
Reliability The probability that an item will perform its intended function for a specified interval under stated conditions.
Reliability Growth The improvement in reliability caused by the successful correction of deficiencies in an item design or manufacture.
Robust Design A design approach that accounts for limitations in production capabilities, such as accounting for production machinery tolerance limitations.
Testability A design characteristic which allows the status of the unit to be confidently determined in a timely manner.

Source:
SRC Publication, CPE, Reliability Toolkit: Commercial Practices Edition.

For More Information:
Prentice-Hall Report, 1961, Bazovsky, I., "Reliability Theory and Practice."
Connor, P., "Practical Reliability Engineering."
Springer-Verlag Report, 1994, Birolini, A., "Quality and Reliability of Technical Systems."

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